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Start Matching with the Best IT Support Specialists from our Vetted Network
Hire your top choices from our talent community of 1,000+ IT experts from 18+ LatAm countries
2016
Carlos Meléndez
MX
IT Support Specialist
From
Mexico
Years of Experience
Carlos has dedicated his full-time career to the world of information technology. With a strong focus on network support, he has assisted countless computer users in navigating their tech challenges. His expertise in computer hardware sets him apart, making him a sought-after support specialist in his job. Carlos is passionate about ensuring that tech support specialists like him provide the best assistance possible. Additionally, he has extensive experience working remotely with US-based teams, ensuring seamless collaboration across borders.
2018
Diego Roca
CO
IT Support Specialist
From
Colombia
Years of Experience
Diego's journey in the IT world began with a fascination for computer hardware. Now, as a full-time IT support specialist, he has tuned his skills in providing top-notch network support. His dedication to helping computer users overcome their technical hurdles is evident in his daily interactions. Diego is a testament to the dedication and expertise that tech support specialists bring to the table. Over the years, Diego has also gained valuable experience working remotely with US-based teams, fostering strong international relationships.
2014
Mateo Fernandini
AR
IT Support Specialist
From
Argentina
Years of Experience
With nearly a decade in the information technology sector, Mateo has seen it all. From guiding computer users through the most intricate software issues to handling complex network support tasks, he's done it all. His full-time commitment to the support specialist job has made him a reliable figure for many businesses and individual computer users alike.
2017
Rafael Gutiérrez
PE
IT Support Specialist
From
Peru
Years of Experience
Rafael's passion for technology is evident in his daily work. As a full-time IT support specialist, he has tackled a wide range of challenges, from computer hardware troubleshooting to providing seamless network support. His dedication to ensuring computer users have a smooth tech experience makes him an invaluable asset in the realm of tech support specialists.
2016
Carlos Meléndez
MX
IT Support Specialist
From
Mexico
Years of Experience
Carlos has dedicated his full-time career to the world of information technology. With a strong focus on network support, he has assisted countless computer users in navigating their tech challenges. His expertise in computer hardware sets him apart, making him a sought-after support specialist in his job. Carlos is passionate about ensuring that tech support specialists like him provide the best assistance possible. Additionally, he has extensive experience working remotely with US-based teams, ensuring seamless collaboration across borders.
2018
Diego Roca
CO
IT Support Specialist
From
Colombia
Years of Experience
Diego's journey in the IT world began with a fascination for computer hardware. Now, as a full-time IT support specialist, he has tuned his skills in providing top-notch network support. His dedication to helping computer users overcome their technical hurdles is evident in his daily interactions. Diego is a testament to the dedication and expertise that tech support specialists bring to the table. Over the years, Diego has also gained valuable experience working remotely with US-based teams, fostering strong international relationships.
2014
Mateo Fernandini
AR
IT Support Specialist
From
Argentina
Years of Experience
With nearly a decade in the information technology sector, Mateo has seen it all. From guiding computer users through the most intricate software issues to handling complex network support tasks, he's done it all. His full-time commitment to the support specialist job has made him a reliable figure for many businesses and individual computer users alike.
2017
Rafael Gutiérrez
PE
IT Support Specialist
From
Peru
Years of Experience
Rafael's passion for technology is evident in his daily work. As a full-time IT support specialist, he has tackled a wide range of challenges, from computer hardware troubleshooting to providing seamless network support. His dedication to ensuring computer users have a smooth tech experience makes him an invaluable asset in the realm of tech support specialists.
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Why Hire Nearshore IT Support Specialists Via TECLA?
Maximize your tech systems with a remote IT support specialist. Our first-rate LatAm-based experts will resolve any technical issues in order to achieve operational efficiencies and boost customer satisfaction.
Over the last 10+ years, TECLA has become a one-stop shop for accessing top-tier tech talent in Latin America. Our tailored solutions trim your recruitment cycles and costs so you can seamlessly ramp up customer support. Discover our savvy technical support specialists via TECLA to bridge the gaps in your IT teams.
Over the last 10+ years, TECLA has become a one-stop shop for accessing top-tier tech talent in Latin America. Our tailored solutions trim your recruitment cycles and costs so you can seamlessly ramp up customer support. Discover our savvy technical support specialists via TECLA to bridge the gaps in your IT teams.
By choosing TECLA for your IT hiring needs, you’ll benefit from top recruitment that includes:
A world-class network of 50,000+ tech pros in 18 LatAm countries
High-impact ongoing IT support
Rigorously pre-vetted experts
Industry-best 7-day average time-to-hire
Transparent rates and processes
96% candidate success rate
Cutting-edge smart matching technology
A 90-day satisfaction guarantee
Our Community of IT Support Specialists for Hire Provide These & More Solutions:
Troubleshoot and Resolve Ongoing Issues
Hire IT support specialists via TECLA to diagnose any technical issues related to networks, databases, access permissions, operating systems, hardware and software, and more. Our skilled experts will log and resolve all errors, incidents, and requests so that your users enjoy zero interruptions.
Develop Strategies to Boost Efficiency and Security
Get optimal updates, workflows, and protocols designed to achieve top efficiency, security, and data integrity. Our technical support specialists have deep work experience in maximizing your operations through well-developed IT solutions. To enhance your support services, our experts will identify opportunities to improve your IT systems.
Fully Maintain Computing Systems
Safeguard your technical systems by recruiting a seasoned IT support specialist via TECLA. Our pros will handle upgrades, maintain databases, perform security checks, and more to fully protect your IT solution. What’s more, our experts will stay up-to-date with the latest technologies and trends so they can apply industry-best protocols to your systems.
Provide Seamless Customer Experiences
Our IT support specialists are well-versed in incident management and can help problem-solve open tickets. In record time, they’ll walk customers through how to use products or fix technical issues. Not only will they provide high-impact solutions, but they’ll also help users navigate systems with patience and empathy. Recruit our technical support specialists to boost customer experiences and satisfaction in the long term.
Provide Documentation and Reports
Choose our IT support specialists on TECLA to get detailed documentation and reports on technical incidents. Our experts will create useful documents such as logs, policies and procedures, knowledge bases, and more. In addition, they will create performance reports that include KPIs to track your IT systems as a whole.
Start Hiring Remote IT Support Specialists in 4 Simple Steps
01
Kick Off Your Search
Find your best-fit IT support specialist on TECLA. Start by defining your ideal profile, including work experience, past projects, soft skills, and more.
02
Evaluate Your Matches
Our talent specialists will be in touch ASAP with a curated list of IT support specialists who meet your requirements. Browse your top matches and decide which ones make the next round.
03
Interview Your Favorites
Get to know your technical support specialists during the interview. Discuss their backgrounds, strengths, working styles, etc. Send an offer once you’ve found the perfect candidate!
04
Onboard Your New Hire
Rapidly hire IT support specialists via TECLA. We offer solutions tailored to your business so you can recruit and onboard your favorite candidate with no hassle. Integrate your new hire and ramp up your IT support team in no time!
Stop Wasting Hours on Candidate Search
Unburden your team and rely on TECLA’s expertise to hire elite IT specialists in 7 days!
Get StartedThe Benefits of Remote IT Support
Get 24/7 IT support that elevates your business efficiency and client satisfaction. Our elite technical support specialists on TECLA are experts in troubleshooting, maintaining, and enhancing your IT systems into the future
Boost Overall Efficiency
Hire IT support specialists via TECLA to optimize your technical systems. Our experts will provide strategic guidance to debug and improve your IT solutions. In turn, these updates will boost efficiency and productivity in your operations.
Safeguard IT Security
Cybersecurity is the top priority for businesses today. Our LatAm-based specialists will diagnose any vulnerabilities and ensure proper maintenance so that your security and data integrity remain airtight.
Provide Seamless Customer Support
Uplift your customer support by recruiting our specialists via TECLA. Our bilingual pros will enable your business to provide 24/7 responses in English and Spanish. Most importantly, our first-rate specialists have excellent communication and technical skills to guide users through satisfactory solutions.
Access Industry Best Practices
Our IT support specialists are at the top of their fields and will leverage the latest industry practices, tools, and trends to maximize your systems. Recruit our skilled technical experts to guarantee your IT solutions are working optimally and meeting customer demands.
Enjoy LatAm Cost Savings
Choose IT support specialists via TECLA to cut your hiring costs by 30-50%. Competitive technical support salaries in Latin America are notably less than in the U.S., so you can access elite talent and reduce your budget while you’re at it.
Get Remote-Ready IT Support
Our technical support specialists are well-versed in virtual teaming and are ready to seamlessly aid your teams and users – no matter where they’re located. Hire our remote-ready pros to meaningfully integrate your hybrid teams and provide first-rate customer support across time zones.
Discover an Elite IT Support Specialist
Strengthen your computing systems with our impressive specialists on TECLA. Our IT support experts are the best in the business and will ensure that your IT support team is well-equipped to handle complex user needs and identify opportunities for improvement.
Frequently Asked Questions About Hiring IT Support Specialists
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